Traitly is the support agent that scales infinitely.
Instantly search and share suggested answers to customer support questions
Automatically receive suggested answers based on customer queries
Connects directly with your Intercom account
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Instantly search across your knowledge silos from Intercom
Search across your knowledge silos like Confluence, Google Docs, and
existing support tickets.
Instantly answer support questions with bit-sized knowledge cards without having to manually search.
Get updated answers as customer support conversations progress
Utilize our browser extension to get updated recommended answers as
customers provide additional information about their case.
Minimize open tabs
Instantly search for Jira and GitHub Issues within our browser extension. Determine whether you need
to create a new issue when a user reports a bug or requests a new feature.
Keep your knowledge up to date
Artificial intelligence is used to identify similar and conflicting
knowledge cards across your organization.
Knowledge cards created from knowledge silo sources are automatically
flagged when the underlying sources
of information are updated outside Traitly, ensuring that the
information you share with colleagues
and customers is always up-to-date.