Empower your support team. Company-wide knowledge. All in one platform.
Traitly brings your existing knowledge silos together in one platform, powered with AI search capabilities.
Searching for answers to product and billing questions in complex organisations.
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Traitly integrates seamlessly into your existing workflow, making it easy to adopt. Search for answers across company-wide knowledge silos without leaving Slack, Zendesk, or other helpdesk and CRM platforms.
Artificial intelligence is used to identify similar and conflicting knowledge cards across your organization.
Knowledge cards created from knowledge silo sources are automatically flagged when the underlying sources
of information are updated outside Traitly, ensuring that the information you share with colleagues
and customers is always up-to-date.
Search across your knowledge silos and Traitly cards from any browsers tab.
Zendesk, Help Scout, Intercom, and Salesforce support ticket data is automatically
processed by our powerful extension and the most relevant answers are suggested.
Instantly answer support tickets and co-workers' questions within Slack by utilizing our approved app.